it is important to make a distinction between vegan leather from the vegetable tanned leather. vegan leather is a petroleum-based textile popularly known as the polyurethane or pvc.
no, we don't use that. we use genuine cowhide with vegetable tanning process which uses plant-based elements including oak bark, fruits, and small tree branches. there are less or no consequences to the environment.
one of the best features of vegetable-tanned leather is that it develops a patina over time with prolonged use and exposure to the environment.
yes. collar: up to 8 letters leash: up to 2 letters dog tag: small up to 12 letters each side, medium up to 24 letters each side, big up to 28 letters each side.
collar: I recommend measuring tightly then add 2-3 cm as gap. or simply make gap yourself and see what's comfortable for your dog. that number (after gap) is the collar size, see which size category it is on our size guide.
it is an extra finishing for our leather goods. basically it'll fill in the pores of the leather and prevent water to get in. this finishing is not to be used for swimming.
if the size doesn't fit, I gladly accept exchanges. contact me within 7 days of delivery and ship items back within 10 days.
we always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. fill in the contact us form and we'll take you through the process.
items that can't be returned / exchanged: - personalized products - used products - 'refuse' status on shipping tracking system
yes, we ship all over the world.
processing time is vary depending on order queue,
shipping time standard: 21 - 28 days standard + tracking: 14 - 21 days express + tracking: 1 - 4 days
standard shipping, we use post registered, express shipping, we use EMS / TNT.
we accept online payment including visa / mastercard (in IDR) and paypal (in USD)
we are currently not looking for dog models. we're very happy with our current models & ambassadors which shows on-going support and willingness to share our products to their followers.
the best way to catch our eye is to consistently show your love for our brand. and we'll message you directly with the question.