leather: we use genuine cowhide with vegetable tanning process which uses plant-based elements including oak bark, fruits, and small tree branches. there are less or no consequences to the environment.
one of the best features of vegetable-tanned leather is that it develops a patina over time with prolonged use and exposure to the environment.
explorer: we use pvc coated webbing. they look like rubber, but cannot be stretched at all, which make them very strong.
they are also water-proofed, very perfect for outdoor activities.
hardware: our hardware are made of zinc-alloy. they have been treated with water-proofing, however if meets with corrosive water, they will rust eventually.
it is an extra finishing for our leather goods. basically it'll fill in the pores of the leather and prevent water to get in. this finish will fade overtime depending on the usage. please not that this finishing is not to be used for swimming.
collar: I recommend measuring tightly then add 2-3 cm as gap. or simply make gap yourself and see what's comfortable for your dog. that number (with gap) is the collar size.
for more information, please refer to our size guide.
if the size doesn't fit, I gladly accept exchanges. contact me within 7 days of delivery and ship items back within 10 days.
we always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. fill in the contact us form and we'll take you through the process.
items that can't be returned / exchanged: - personalized products - used products - 'refuse' status on shipping tracking system
yes, we ship worldwide. minus some restricted countries
processing time is the time between receiving your order and when your order is picked up by shipping courrier. processing time may vary depending on order queue.
shipping time global: standard: 21 - 28 days (no tracking number) standard + tracking: 14 - 21 days express + tracking: 7 - 10 days
standard shipping, we use post registered, express shipping, we use FedEx
as of now, we only accept IDR (indonesian rupiah).
for payment method, we accept online payment (visa / mastercard), or bank transfer.
we are currently not looking for dog models. we're very happy with our supporters which shows on-going support and willingness to share our products to their followers.
the best way to catch our eye is to consistently show your love for our brand. and we'll message you directly with the question.